Once you have registered for the auction and logged in, you can start bidding:

• In the overview of the horse you want to bid for, click on the "Details & bidding" button.
• On the right hand side, click on the amount you would like to bid for the horse.
• Then click "Confirm bid" to submit your bid. The system will automatically calculate the gross amount payable based on your net bid, including fees, taxes and insurance. In this window you can also choose whether you want to submit your bid as a "Direct bid", i.e. immediately bid the full amount, or a "Maximum bid". If you choose to submit a maximum bid, the system will outbid other bids on your behalf in the required minimum increases, up to your selected maximum net bid amount.
• Next, you have to tick three boxes to confirm that
  
  • you have read and agree with the auction terms and conditions
  • you have reviewed the veterinary documentation
• Once these boxes have been ticked, you can click "Confirm now" and submit your bid. Note that any bids are binding.
• You will receive an email confirming your bid. If you have not received an email after a few minutes, please also check your spam folder, and make sure you whitelist future emails from us. This is important to make sure you do not miss updates on your bids.
• Once you have submitted your bid, you will see in the auction window whether you are the highest bidder. If your bid is not the highest bid, you can immediately submit a higher bid if you so choose.

If a higher bid is submitted for a lot that you are the highest bidder on, you will also receive an email informing you that you have been outbid. You can then submit another bid. Please note it may be necessary to log in again as the system will log you out after a period of inactivity.

End of the auction and Bid-Up:

• Each lot has a countdown showing the remaining time to bid.
• The auction for a lot concludes in a 3-minute final phase, the so-called Bid-Up. During this phase the auction will end after any three minute window in which no bids are submitted. With every new bid submitted, the end of the auction is extended by 3 minutes. It is therefore not necessary to wait with your bid until the last second, as its submission will extend the auction window by another 3 minutes. This will continue until a bid is not bested in the 3 minutes following its submission.
• The auction lots are scheduled to close every 5 minutes. If the end of an auction shifts through the Bid-Up mechanism, it can happen that several lots' auctions close at the same time. It may also mean that some auctions will run longer than others and some earlier auctions will finish later than some of the auctions that started after them.

General points to note:

• Please ensure you enter the correct email address when registering. You will receive a verification email required to confirm your registration; once you have verified your email address, you can log in.
• Please check your spam folder and whitelist our email address.
• Please reload the auction page regularly.
• Please note you can only bid if you are logged in. The system will log you out automatically after a period of inactivity, so please ensure a few moments ahead of when you want to place a bid that you are still logged in.